The times have changed in the waste oil heating industry. When it comes time to service your equipment can you buy what you need or are you forced to buy a complete burner, assembly, or exchanger? Some manufacturers do NOT sell individual parts. Knowing this up front may change your outlook on buying “inexpensive” or “highly marketed” burners and heaters. At Firelake we sell individual parts right down to o-rings and screws so you do not have to pay excessive money to restore heat in your shop. In comparable service situations you could face a $600 parts order from the competition. At Firelake customer service is available just by making a call or email to determine what parts are needed and how to get them fast. Ever hear of No-Ad products? Top quality with minimal advertising. Firelake too may be the best secret of the industry, using its resources to make good product and generate customer satisfaction. Firelake is the same company prior known as Shenandoah Waste Oil Heaters. The Firelake – Shenandoah tradition continues from the 1980’s.